My Business Manager’s Help through Business Performance Indicators

My Business Manager’s Help through Business Performance Indicators

Business Performance Management (BPM) looks at day-to-day processes, maps improvements and identifies key metrics that will define success or failure.  My Business Manager is Business Performance Management/ Business Performance Indicators

Software that takes the financial and performance intelligence that defines “how we do things around here” and instantly translates it into well-understood processes and reports that can be measured and tracked.

My Business Manager introduces the Monthly, Quarterly and Bi-annual cycles, into the Business Performance Management process, and provides the templates and procedures necessary to manage both Operational and Strategic issues. Companies undertaking a broad-based business performance management (BPM) improvement initiative – whether or not it includes a technology upgrade – are embarking on an expedition of enormous change. They may be rethinking how to allocate resources; how to set expectations for performance in terms of revenue, margin, customer service, and other areas; how to gauge actual results relative to those expectations; how to reward (and possibly punish) managers for their performance.

The process must begin with a clear understanding of where you’re going and how you’ll know when you’ve gotten there. As well as budgets, forecasts, what-if, My Business Manager provides instant financial Key Performance Indicators (KPIs) tracking profitability, cost reduction, and liquidity in easy-to-read graphic format. Along with performance issues such as productivity, efficiency, internal and external customer satisfaction, culture, encompassing behaviour, values, and decisions, these financial data provide the tactical road map the organization requires in order to take action and evaluate interim progress.

The process must begin with a clear understanding of where you’re going and how you’ll know when you’ve gotten there. As well as budgets, forecasts, what-if, My Business Manager provides instant financial Key Performance Indicators (KPIs) tracking profitability, cost reduction, and liquidity in easy-to-read graphic format. Along with performance issues such as productivity, efficiency, internal and external customer satisfaction, culture, encompassing behaviour, values, and decisions, these financial data provide the tactical road map the organization requires in order to take action and evaluate interim progress.

Decision-making.
The process must begin with a clear understanding of where you’re going and how you’ll know when you’ve gotten there. As well as budgets, forecasts, what-if, My Business Manager provides instant financial Key Performance Indicators (KPIs) tracking profitability, cost reduction, and liquidity in easy-to-read graphic format. Along with performance issues such as productivity, efficiency, internal and external customer satisfaction, culture, encompassing behaviour, values, and decisions, these financial data provide the tactical road map the organization requires in order to take action and evaluate interim progress.

Organizational structure or hierarchy.
Companies with strong and clearly delineated hierarchies are often built on the belief that people need close supervision in order to produce results.

Micromanagement is the norm, but effective change initiatives, especially in areas that affect as many people as budgeting or performance reporting, require independent thinking and decision-making.

Through its Performance Management capability, My Business Manager strengthens the ability of senior management to trust the judgement of lower-level decision-makers.

Source: BPM Change: How a Company Can Prepare By Shelley F. Hall Originally printed in the March 2008 issue of Business Performance Management Copyright © 2008 Penton

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